Strategic OEM Account Director (REMOTE)

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ABB E-mobility is leading the decarbonization of the world’s transportation industry by pioneering technology that enables a sustainable future of electric, smart, reliable, and emissions-free mobility. Suppose you have a passion for improving our living environment by increasing the adoption of electric transportation using your business skills to benefit society and the planet. In that case, we invite you to consider joining the global industry leader in Electric Vehicle (EV) Charging and Grid Edge technologies, ABB E-mobility. As Strategic OEM Account Director, you will be accountable for developing, implementing, and managing the account strategy for a few of our premium Fleet and Transit global accounts. You’ll lead all aspects of the customer relationship from inception through product uptime, coordinate all sales activities, manage customer problems, and will focus on growth, profitability, and customer satisfaction. *** This position is a remote-based, continental U.S. position***

This position reports to

VP, Product and Channel Management, E-mobility Fleet & Transit

Your responsibilities

• Account strategies: Participate in the development of the global sales strategy for each assigned account by providing the customer’s current business and long-term plans
• Sales targets: In conjunction with the sales team, define and propose sales targets and growth margins for the account, ensuring successful achievement with a structured follow-up process
• Account plan: Lead the development and implementation of the account plan, including the design of the executive relationship strategy and coverage plans, prioritizing the opportunities, and identifying a target for each solution element; Proposes recovery plans in case of potential order shortfalls
• Customer Relations: Establish and nurture strategic account relationships with Stakeholders at the executive and Sr. Leadership levels. Act as a focal point for problem resolution and monitor customer claims. Plan, facilitate, and conduct customer negotiations
• Customer knowledge: Develop, maintain, and share detailed knowledge internally of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition
• Volume and profit: Coordinate the sales of products/solutions/services/software to key accounts, focusing on volume, mix, and profitability targets for the Transit and Fleet Business
• Market activity: Monitor competitors’ activity with each account and ensure appropriate response strategies are formulated and implemented. Create added value for the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements). Communicate details in accordance with ABB supply, offering, and strategy
• Marketing: Coordinate the use of internal or external resources (e.g., technical, advertising, and marketing) to provide value-added services to accounts

Your background

• Bachelor’s degree is required with 10-15 years of Strategic Account management, and Executive level stakeholder relationship management, MBA or Master’s degree, and large global account management experience is preferred
• In lieu of having a degree, 15-20 years of experience in Account Management in a directly related industry will be considered
• Must be comfortable in an individual contributor role operating within a highly collaborative team and globally matrixed business; Interest in building and growing a small account management team in the future is preferred
• Experience with strategic partnership with customers with a 1-to-3-year planning horizon is strongly preferred
• Must have ability to organize and influence regional sales teams and complete accurate proposal and forecast information with Salesforce
• Knowledge of and experience in using relationship-based selling techniques with customers with the ability to demonstrate ROI (Return on Investment) sales approach to key customers
• Technical Product and Market knowledge in the Electric Vehicle Transportation space, and related digital systems and services is highly preferred
• Exceptional verbal and written communication skills and Presentation skills in English, bi-lingual is a plus
• Must have strong critical thinking and analytical skills
• Strong Proficiency in MS Office applications is required
• Must have willingness and ability to Travel up to 40% in North America and Internationally with a valid passport
• Salary range: 160k – 190K with a 35% annual bonus
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. #LI-Hybrid