COMMISSIONS ANALYST I

Aligned with Shell’s ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable, and simple solutions help companies manage their energy spend and plan their sustainability roadmap – a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also have set out to deliver the very best experience to our customers across all our channels.

Shell Energy Solutions mission is delivering cleaner energy solutions for a brighter tomorrow by guiding customers toward a better energy future, enabling customer choice and by providing market-leading energy solutions.

Going above and beyond for our customers is what we’re all about and we have set out to deliver the very best experience to our customers across all our channels. But bigger challenges lie ahead, and we need to keep moving forward. Are you ready to help us get there?

WHERE YOU FIT IN

We are looking for a highly motivated individual with a genuine interest in energy, technology, and a passion to deliver products for a growing company. The Commissions Analyst I is responsible for the processing of commission plans and sales incentive payment calculation for all brokers and commissionable positions, as well as responding to broker or sales requests and inquiries. The ideal candidate must be detail oriented with excellent analytical and communication skills and will be comfortable taking initiative to solve problems and help drive greater efficiency and process automation.

Reporting into the Commissions Manager, the role requires self-motivated, dedicated, and responsible individual with the ability to perform well under pressure.

Job Duties & Responsibilities

• Administer and manage day-to-day operations of our broker and sales compensation plans, ensuring payments are accurate/timely and paid in accordance with plan provisions.
• Monitor contracts and deals across all systems that affect commissions to ensure our data remain in sync
• Maintain proper documentation of the commissions processes and related controls
• Serve as a point of contact for sales team and brokers to address questions regarding compensation plans, and perform research as needed to help resolve issues, and develop appropriate solutions to resolve exception payment requirements
• Review and respond to commissions related inquiries in a timely and professional manner
• Interact with funding department to streamline broker onboarding process and the posting of payments
• Provide cross-functional support to peers and departments to develop satisfactory end-to end delivery processes and results
• Ensure monthly reports are published on time and manage timely provision of ad-hoc reporting needs
• Summarize monthly and quarterly commission data and submit to leadership team
• Diagnose variation in commission data and make necessary amendments
• Drive process and system improvements in the commissions arena or areas that impact commissions team success.
• Collaborate and coordinate with cross functional teams on new initiatives, projects, and/or commissions plans
• Other duties as assigned

Essential Skills & Experience

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Minimum 2 years of experience in the retail energy field, preferred background in commissions or billing
• Proficient use of Microsoft Office programs including Word, Outlook, and strong Excel skills – including experience with VLOOKUP, Pivot Tables, macros, and formulas
• Independent thinker with a desire to find positive solutions
• Meticulous, highly organized, and self-directed approach to work, including the ability to handle multiple projects simultaneously in a fast-paced environment and prioritize competing tasks in time-constrained situations.
• Demonstrate ability to work collaboratively with multiple functions and gain alignment across the organization
• Strong analytical and problem-solving skills
• Excellent oral/written communication, interpersonal, and organizational skills
• Display a curious and inquisitive nature, asking questions and seeking understanding of the reasons behind processes and decisions
• Take initiative to explore new methods and strategies to improve job performance and current processes

LOCATION & WORK SCHEDULE

• Required to be in-person in Houston, TX through a hybrid workplace environment

Benefits Of Working With Shell Energy

• Competitive Compensation
• Health Care – Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Disability Programs (STD & LTD)
• Employee Basic Term Life Insurance
• Generous Vacation & Company Holidays
• Flexible hybrid working schedule
• Training and coaching
• Tuition Reimbursement
• Paid Parental Leave
• And much more!

SHELL ENERGY VALUES

Shell is a company with shared values. Honesty, integrity, and respect aren’t simply a strapline: they are part of everything we do. What’s more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you’ll belong to a world where you are proud of your achievements and propel your career with global opportunities. We care deeply about fostering a truly diverse workplace.

• Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.