SR. COMMISSIONS ANALYST

Aligned with Shell’s ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable and simple solutions help companies manage their energy spend and plan their sustainability roadmap – a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also have set out to deliver the very best experience to our customers across all our channels.

Shell Energy Solutions mission is delivering cleaner energy solutions for a brighter tomorrow by guiding customers toward a better energy future, enabling customer choice and by providing market-leading energy solutions.

Going above and beyond for our customers is what we’re all about and we have set out to deliver the very best experience to our customers across all our channels. But bigger challenges lie ahead, and we need to keep moving forward. Are you ready to help us get there?

WHERE YOU FIT IN

This position will manage the comprehensive “end-to-end” processing of commission plans and sales incentive payment calculation for all brokers and commissionable positions. The Sr. Commissions Analyst will also require self-managing the accurate and timely completion of tasks that affect the reporting and data integrity of the commissions department. Ideal candidate must be detail oriented with excellent analytical and communication skills and will be comfortable taking initiative to solve problems and help drive greater efficiency and process automation.

Reporting into the Commissions Manager, the role requires self-motivated, dedicated, and responsible individual with the ability to perform well under pressure.

Job Duties & Responsibilities

• Administer and manage day-to-day operations of our broker and sales compensation plans, ensuring payments are accurate/timely and paid in accordance with plan provisions
• Monitor contracts and deals across all systems that affect commissions to ensure our data remain in sync
• Analyze errors/data issues to identify the root causes and develop mechanisms to minimize or eliminate future issues
• Maintain proper documentation of the commissions processes and related controls
• Serve as a point of contact for sales team and brokers to address questions regarding compensation plans, and perform research as needed to help resolve issues, and develop appropriate solutions to resolve exception payment requirements
• Review and respond to commissions related inquiries in a timely and professional manner
• Interact with funding department to streamline broker onboarding process and the posting of payments
• Work with line manager to implement commission/incentive processing policies and procedures, assist in modeling commission plans, and provide cost impact solutions
• Drive process and system improvements in the commissions arena or areas that impact commissions team success.
• Provide cross-functional support to peers and departments to develop satisfactory end-to end delivery processes and results
• Ensure monthly reports are published on time and manage timely provision of ad-hoc reporting needs
• Summarize monthly and quarterly commission data and submit to leadership team
• Diagnose variation in commission data and make necessary amendments
• Collaborate and coordinate with cross functional teams on new initiatives, projects, and/or commissions plans
• Other duties as assigned

Essential Skills And Experience

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or 3-5 years relevant experience
• Minimum 3-5 years of experience in contracts, billing, or retail energy field
• Advanced PC skills including experience with MS Excel, macros, VLOOKUP, Pivot Tables
• Analytical mindset, demonstrate ability to problem solve and create practical solutions to overcome problems and mitigate risks.
• Comfortable working in a target-driven and fast-changing environment, and able to respond to changing business needs
• Proficient use of Microsoft Office programs including Word, Outlook and strong Excel skills
• Ability to work well within a team environment and demonstrate a vested interest in team goals and objectives
• Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships
• Self-motivated with the desire to consistently improve performance and gain further knowledge
• Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills
• Strong analytical and complex problem-solving skills
• Meticulous, highly organized, and self-directed approach to work, including the ability to handle multiple projects simultaneously in a fast-paced environment and prioritize competing tasks in time-constrained situations.
• Learner mindset and eye for continuous improvement needs.
• Comply with company policies and procedure

LOCATION & WORK SCHEDULE

• Required to be in-person in Houston, TX through a hybrid workplace environment

Benefits Of Working With Shell Energy

• Competitive Compensation
• Health Care – Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Disability Programs (STD & LTD)
• Employee Basic Term Life Insurance
• Generous Vacation & Company Holidays
• Flexible hybrid working schedule
• Training and coaching
• Tuition Reimbursement
• Paid Parental Leave
• And much more!

SHELL ENERGY VALUES

Shell is a company with shared values. Honesty, integrity, and respect aren’t simply a strapline: they are part of everything we do. What’s more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you’ll belong to a world where you are proud of your achievements and propel your career with global opportunities. We care deeply about fostering a truly diverse workplace.

• Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.